The Use of the COBIT Framework to Reveal the Reality of Mobile Information Technology Management and its Role in Information Quality Governance

Field Study in the General Traffic Directorate/Duhok Governorate


  • Hadi Kh. Ismail University of Duhok



The aim of the study is to use the COBIT framework to reveal the reality of  the Mobile Information Technology management , and its role in achieving information quality governance in the Directorate of Traffic in Dohuk Governorate. The fifth version of the COBIT framework identifies four domains of mobile IT management: 1- (Align , Plan and Organize) ,2- (Build, Acquire and Implement) , 3- (Deliver, service ,and support) ,and 4-  (Monitor ,Evaluate ,and Assess) , and Three criteria for information quality governance (Intrinsic quality, Contextual quality, and Security quality). In order to reach the results of the study, We have relied on the available in the literature of the subject in order to build the conceptual and methodological frameworks. A questionnaire was used for collection of field data and was distributed to (51) managers in the Directorate. The sample included managers, heads of departments, and mobile team leaders who directly deal with mobile  information technology . Statistical analysis of the data was conducted using statistical software (SPSS). A number of statistical indicators that formed the basis for presenting and discussing the results of field analysis. The most important conclusions of the study were the existence of statistically significant positive correlation between the Mobile Information Technology management  and the information quality governance according to the COBIT framework, and  mobile information technology management  as an independent variable has a significant impact on information quality governance as a dependent variable The research presented a number of suggestions , including increasing the investment in mobile information technology infrastructure  by the Directorate of Traffic in Duhok governorate, keeping abreast of the rapid developments in it, and benefiting from the COBIT framework in Mobile Information Technology management and information quality governance.


أولاً- المصادر العربية
1- حسين ، ليث سعدالله و عبدالله نور أكرم (2016) ، دور التقانة النقالة في تعزيز الرعاية الصحية المتنقلة ، مجلة جامعة كركوك للعلوم الإدارية والاقتصادية ، المجلد (8) العدد (1) ، 125-149.
2- معروف ،أنس معن طاهر( 2017 ) ، تبني التعليم المتنقل في بيئة لتعليم العالي العراقية : نظام تجريب مقترح للتعليم المتنقل في قسم نظم المعلومات الإدارية ،كلية الإدارة والاقتصاد – جامعة الموصل ، رسالة ماجستير غير منشورة ،كلية الإدارة والإقتصاد –جامعة الموصل ،الموصل ،العراق.
ثانياً – المصادر الأجنبية
1- Haes, Steven and Van Grembergen, (2015) Entrprise Governance of Information Technology: Achieving alignment and Value featuring Cobit 5, 2nd, ed., Springer international Publishing, New Yourk, and USA. ,
2- ISACA, (2012), COBIT 5: A Business framework for the governance and management of enterprise IT, Personal copy of Anne Milkovich ,Printed in USA.
3- ISACA, (2013), Enabling Information,
4- Jung, T. Chung, N. & Leue, M. C. 2015, The determinants of recommendations to use augmented reality technologies: The case of a Korean theme park. Tourism ,Management, (49), 75-86.
5- Khanyile, Slindile, and Abdullah, Hanifa, (2012) ,COBIT 5: an evolutionary framework and only framework to address the governance and management of enterprise IT
6- Lyons R, Reinisch C. The legal and ethical implications of social media in the emergency department. Adv Emerg Nurs J. Jan-Mar 2013;35(1):53-56.
7- Morosan, C. & DeFranco, A. 2016, Co-creating value in hotels using mobile devices: Aconceptual model with empirical validation. International Journal of Hospitality Management, (52), 131-142.
8- Oliver Gillian and Foscarini Fiorella(2014),Records management and Information culture ,Facet publishing,London,UK.
9- Putri Mayang , A., Ismiarta A., and Wayan F. Mahmudy (2017) , Maturity Evaluation of Information Technology Governance in PT DEF Using Cobit 5 Framework , Journal of Information Technology and Computer Science Volume 2, Number 1, 2017, pp. 19-27 ,





Conference Paper