The effect of organizational justice on the development of organizational citizenship behavior. Applied research in Lox Agency for quality control, in Sulaymaniyah Governorate

Abstract

The research deals with the concept of organizational justice and the development of organizational citizenship behavior. The aim of this research is to identify the extent of the impact of organizational justice in the development of organizational citizenship behavior, by addressing the main problematic about knowing the extent of the impact of organizational justice with its dimensions (distributive justice, procedures justice, transactional justice) in The development of organizational citizenship behavior, the descriptive analytical approach was adopted in the theoretical aspect, while the practical aspect was relied on a questionnaire to collect primary information and then distributed it to the research sample, which was represented by all employees of the Lox Agency for quality control, and the number of valid and approved forms was (98), In light of this, data were collected and analyzed and hypotheses were tested, and the statistical program (SPSS) version (24) was used for this purpose, and the research reached a number of conclusions, the most important of which is that there is a statistically significant effect of organizational justice and the dimensions of procedures justice and transactional justice in the development of citizenship behavior While there is no statistically significant effect of distributive justice, and one of the most important proposals made by the research is the is that, company’s management need to working to increase the employees' sense of distributive justice and to consolidate, develop organizational citizenship behavior among the employees of the company.