Abdulla, A.M. and Moheden, N.O. 2017. Expected roles of e-management in processing the administrative routine: Analytical study of the opinions of a sample of managers and employees of the Directorate General of Passports in the province of Sulaymaniyah. Journal of University of Human Development. 3, 1 (Mar. 2017), 230–258. DOI:https://doi.org/10.21928/juhd.v3n1y2017.pp230-258.