The role of communication technology in fighting administrative corruption

Abstract

This research aimed to identify the most important technological tools and techniques, have been introduced in the Iraqi Kurdistan organizations, comparing to the organizations that still rely on a manual system. This research claimed that the technological tools and techniques, apart from its role to activate communication between department employees and their clients, have an active participant in fighting corruption, reducing nepotism, and favoritism. This research relied on qualitative approach through conduction semi-structured interviews and participant observation as a data collection tools, and it also analyze the data under taken by thematic analysis representing the main tools and methods of ethnographic study. The research found that the communication technology machine and tools have a great role in the administrative services and fighting corruption, nevertheless, they have not been used in Kurdistan as required. The majority of respondents suggested to expand using technological machines and tools in all departments, as there are no big obstacles of introducing them even amongst who do not have technology skills.